City of Urbana Utility Billing Clerk II

​📍 City of Urbana – Finance Division
📅 Application Deadline: August 11, 2025 (or until filled)
💵 Starting Salary: $37,752 annually (commensurate with experience)
📍 Location: Urbana, Ohio

​Position Summary:
The City of Urbana is hiring a full-time Utility Billing Clerk II in the Finance Division. This position plays a key role in billing and customer service for public utilities, ensuring accurate billing, financial record-keeping, and responsive service to the public.

Key Responsibilities Include:

• Entering and updating customer billing info
• Issuing utility bills and calculating charges
• Managing disconnections, reconnections, and service orders
• Processing payments and preparing bank deposits
• Handling delinquent accounts and collections
• Reconciling daily financial activity and assisting in audits
• Providing customer service and resolving complex account issues
• Supporting general front-counter duties

Qualifications:

• High school diploma or GED required
• Specialized coursework in office practices (e.g., typing, data processing, accounting)
• 2+ years of experience in utility billing, A/R, customer service, or cash handling
• Equivalent combinations of education and experience may be considered

Conditions of Employment:

• Must pass background check and drug screening

How to Apply:
📧 Email your resume or application to: [email protected]
📫 Or mail to:
Human Resources Office
225 South Main Street
Urbana, OH 43078
🔗 More info and application: www.urbanaohio.com/job-opportunities.html

The City of Urbana is an Equal Opportunity Employer.