Blog Archives

Dump Truck Driver

5/30/2023

McKeever's Excavating is now hiring a Dump Truck Driver.

Find out more below & apply today!

Part-Time General Laborer

5/30/2023

The Village of North Lewisburg, Ohio is hiring for a part-time General Laborer Monday through Thursday.

Learn more below & submit your resume today!

Village Administrator

5/18/2023

The Village of Mechanicsburg, Ohio is seeking applications for the position of Village Administrator.

Learn more below & submit your resume today.

Fiscal Officer

5/18/2023

The Village of Mechanicsburg, Ohio is qualified candidates for the position of Fiscal Officer.

Learn more below & submit your resume today.

Find local careers available in Champaign County

5/16/2023

Local job opportunities are always available in Champaign County. Find your new career today! OhioMeansJobs Champaign County highlights local jobs each week. Click here for a complete list of jobs openings.

Accounts Payable Specialist

5/16/2023

McKeever's Excavating, a successful Heavy Highway and Utility Construction Company located in Urbana, Ohio is seeking a full-time Accounts Payable Specialist for their busy office.

Commercial Insurance Agent/Customer Service Assistant

5/12/2023

Sellman Insurance Group is now hiring a Commercial Insurance Agent, and Customer Service Assistant.

Learn more below & apply today1

We are looking for someone to join our team of experienced agents. The education necessary to obtain insurance licensing certification will be provided, however a long term commitment will be expected. This is an opportunity for a rewarding career.

We are a well-established agency looking for a highly organized customer-oriented sales and service representative to assist our primary Commercial agent with necessary tasks. This position will act as a liaison, provide product/services information and resolve any emerging problems that our commercial customer accounts might face with accuracy and efficiency. We expect our representatives to be patient, empathetic, and communicative. Problem-solving skills are a must. They are expected to be confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints or issues. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

There will be sales opportunities as well that result in additional bonus income.

Responsibilities

Manage varying flows of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Assist sales team in achieving goals
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the time to go the extra mile to engage customers

Skills

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with computer/data management systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Insurance industry experience and licensing a plus but can be obtained

Click here to apply online or send resume to [email protected].